My voice is not captured clearly

• Make sure the microphone is positioned closer to your mouth by using the adjustment options below:
  • You can bend the mic boom
  • You can move the mic boom up and down
    
• Make sure your headset is selected as the default Recording device (Windows) or Input device (Mac) and that the mic level is set to maximum.
  Here's how:
• Windows
  1. Go to Sounds — right-click the Windows start menu, click System, then click Sounds.
  2. Click Sound and make sure your headset is selected in the drop-down menu under Input.
  3. Make sure the microphone level is set to 100 — in the Sound settings panel, under Input, click Device properties.
  4. In the Headset Microphone Properties pop-up, click the Levels tab and make sure the level is set to 100 (maximum).
• Mac
  1. Go to System Preferences — click on the Apple menu on the top left of your screen, then click System Preferences.
  2. Click on the Sound icon under the Hardware section, then click Input.
  3. Make sure your headset is selected by clicking on it in the Select a device for sound input section.
  4. Adjust the Input volume to the right to increase the Input level.